Shine (‘Shine’) is operated by HAGA and its partners. HAGA collects and processes data submitted to the website.
WHAT INFORMATION MAY BE COLLECTED ABOUT YOU?
Some personal information (name, email address, postal address) is required to enquire about using Shine, request event information or sign up to our mailing list. At your own discretion, you may also provide us with other personal information.
We collect site usage data, user feedback and testimonials for statistical purposes. This will always be anonymised and will never be linked to you personally in any public domain.
HOW WILL THIS INFORMATION BE USED?
Where you share personal information with us, we will use it to provide you with the services requested and to update our records, including responding to your enquiries. We also use the anonymised information we collect to track usage of the website and Shine Centre, and to improve and promote the Centre.
We will never sell your personal data to third parties. We may share your personal information with certain third parties but only in the circumstances set out below:
We may supply your personal information to government bodies and law enforcement agencies but only: if we are required to do so by the requirements of any applicable law; if in our good faith judgment, such action is reasonably necessary to comply with legal process; to respond to any legal claims or actions; or to protect HAGA, its service-users and/or the public interest.
We are committed to protecting your privacy and use appropriate standards of technology and operational security to protect your information, including a Secure Server (based in London), network firewall connection and high strength passwords on all restricted information. Access to personal information is restricted to a minimum of authorised personnel who are contractually bound to maintain your confidentiality and security.
However, the Internet is not completely secure. Personal data submitted by means of the Internet is vulnerable to unauthorised access by unauthorised third parties. Submission of personal data using the Internet is always at your own risk. Whilst we take every reasonable and appropriate step to ensure that your personal information and data are stored securely, we will not be liable for disclosure of data due to errors in transmission or the fraudulent, negligent or other illegal acts of a third party, such as ‘”hacking,” “spamming,” or “spoofing.”
WILL YOU TRANSMIT MY PERSONAL DATA OVERSEAS?
HAGA will not transfer your personal data to a country outside the European Economic Area.
WILL I BE SENT INFORMATION THAT I DID NOT ASK FOR?
No. You will only receive information if you request it and you will only be contacted for the purposes of your request. We will not use your contact details for further communications unless you request that we maintain contact. You can unsubscribe from our mailing list at any time.
ACCESS TO YOUR PERSONAL INFORMATION
You have a legal right to request a copy of the personal information that we hold about you. We want to make sure that your personal information is accurate, up-to-date and stored by us for an explicit purpose. You may ask us to request or remove inaccurate, unnecessary or out-of-date information.
If you would like a copy of the personal data that we hold about you, please email or write to us at the following address. We may charge you a fee (currently an average of £10) for providing this information.
A “cookie” is a text file stored on your hard drive to collect standard Internet log and visitor information used to track visitor use of the website for statistical purposes. A cookie cannot access or copy data from your hard disk, read cookies created by other sites, or damage your system. You can change your browser settings so that it automatically rejects cookies or notifies you when a website tries to send you one. Rejecting cookies may affect your access to, or enjoyment of, a website and may mean that certain features do not display or work properly. For more information, visit www.allaboutcookies.org or www.aboutcookies.org
Our website contains link to other websites. This Confidentiality Policy only applies to our website, so when you link to other websites you should refer to their own confidentiality policies.
If you think we are in breach of our responsibilities related to confidentiality and feel that we have failed to resolve the matter, you have the right to complain to the Information Commissioner. Call their helpline 0303 123 1113 or visit ico.org.uk for more information on how to make a complaint.
CHANGE TO OUR CONFIDENTIALITY POLICY
We review, modify and amend this policy regularly. We place any updates on this webpage. This Confidentiality Policy was last updated on 12th July 2015.
HOW TO CONTACT US
Please contact us if you have any questions or comments about our Confidentiality Policy or information that we hold about you
By email firstname.lastname@example.org
Or write to us at: Confidentiality Query, HAGA Central Office, Neighbourhood Resource Centre, 177 Park Lane, London, N17 0HJ